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Communication is an exchange of ideas, both verbal and non-verbal.

Gone is the day when a command & control leadership style of barking orders in a morning meeting effectively directs workflow for the day.  Long gone is the day when being a good manager simply meant having the right answer.  We simply can’t do it all alone!  Inspiring those around us to become proactive, critical thinkers & independent leaders means we must involve them in the creative & problem-solving process.  Remember though, effective communication is a two-way street.  To make and sustain significant change, it’s important to listen.  Sounds easy, but listening is so much more than just hearing what people say.  Can you sense their stress, loss of motivation, feelings of purpose, excitements, disappointments, and fears – even when they’re not spoken aloud?  Can you hear me now?

FLASHPOINTS: Are You Ready to Create Your Vision-Focused Team?

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You’re not just leading a team; you’re growing a community.

You’re delusional if you think you can simply gather a group of high achievers, and expect them to perform as a team with enduring growth & success. High performing teams share a common vision, while healthy communities share common values. Communities share deeper ties beyond the common cause of attaining a goal. So, how do we set up our vision-focused teams to become a community sharing its values? Focus on the sustainability of our efforts; invest in professional and personal development of team members; empower them to become leaders; and share in the decision-making process. Think of the role of your organization as being an incubator for leaders, who, in turn, recruit their own teams and grow the community with you. Are you ready to create?

FLASHPOINTS: How Will YOU be Remembered?

9:10 flashpoint w: shadowYour choices may be the only biography people ever read about you.

Life is full of choices. Dream, or do?  Lead, or follow?  Speak up, or shut up?  Our everyday choices will form who we are; and will frame how our friends, fans, family and foes will remember us.  We must possess the courage to do the hard right, over the easy wrong.  What’s most profound is that we’re the only one who’ll ever really know whether we’re content with the choices we’ve made.  Consider this: every choice we make is an opportunity to show our true colors.  Like it or not, people are watching our every move.  Decision-making is our opportunity to step into our God-given potential by taking action and being honest with ourselves (and our loved ones) about the greatness we hope to achieve.  How will you be remembered?


Flashpoints: How Did You Communicate Today?

The biggest problem with email is the illusion that it’s communication.

Emailing has certainly sped up decision making in the workplace, but is it really the most effective way to communicate with your team?  I can think of hundreds of scenarios where emailing has made life easier for leaders & achievers—saving time and resources.  There are, however, times when email causes more problems than it solves.  For example, you can’t easily communicate genuine excitement or passions with it.  Emotions and feelings don’t always translate accurately; and this can become a barrier for motivating & inspiring your team.  That barely coherent email you sent your assistant late last night could have been communicated better in person, by phone, or video chat this morning, couldn’t it?  Before you hit send, ask yourself, “Is there a better way to communicate this more effectively?”

FLASHPOINTS: The Language Of Leaders

Poor communication damages relationships and limits growth.  Effective communication is the language of leadership.

When it comes to communication, simplicity works best. To effectively improve loyalty, relationships and growth through communication, leave your industry jargon and hyperbole at the door.  When you over communicate while introducing yourself, or when describing your products and services, people get confused.  Remember this: confused minds don’t buy.  So, keep it simple.  To simplify how you describe the benefits of your service or product, present them as if communicating with a child. Kids have an amazing ability to be genuinely straightforward and simplistic, don’t they?  We could all learn a little from this.  Stick to using language most people can understand, that way your message can reach your audience in a way they can actually relate to. How simply can you describe your products and services?