FLASHPOINTS: Are You LISTENING To Your Team?

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Communication is an exchange of ideas, both verbal and non-verbal.

Gone is the day when a command & control leadership style of barking orders in a morning meeting effectively directs workflow for the day.  Long gone is the day when being a good manager simply meant having the right answer.  We simply can’t do it all alone!  Inspiring those around us to become proactive, critical thinkers & independent leaders means we must involve them in the creative & problem-solving process.  Remember though, effective communication is a two-way street.  To make and sustain significant change, it’s important to listen.  Sounds easy, but listening is so much more than just hearing what people say.  Can you sense their stress, loss of motivation, feelings of purpose, excitements, disappointments, and fears – even when they’re not spoken aloud?  Can you hear me now?

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